+44 (0)20 3002 6865

Helpdesk and Software Services

At HSFM, we pride ourselves on providing an excellent customer services with 24/7 help desk services, from our trained professionals who listen and respond to your every need.

Our helpdesk staff are all organised multitasker’s ensuring requests are dealt with to requirement and in a timely manner.

The HSFM Portal boosts a full range of full facilities management capabilities to manage all aspects of FM responsibilities on a day to day basis. The software is an efficient solution to cutting out all unnecessary paperwork whilst saving valuable time, which can be spent contributing to more productive and profitable projects.

The system is fully bespoke and build by our own internal development team allowing for complete customisation, which isn’t always possible with off the shelf packages. We can adapt and change very quickly to our clients requirements allowing us to always stay ahead of the competition.

The HSFM Portal offers:

  • Full Job Management
  • Mobile Engineer Access via Phone/Tablet
  • Service Agreement Creation
  • Full Equipment/Asset Register
  • CRM / Marketing Capabilities
  • Parts Control
  • Hire Management
  • Order Processing
  • & Reporting

For more information on our services please get in touch on +44 (0)20 3002 6865 or Click Here to contact us.